The survey was conducted with 8,400 personal questionnaires and 300 corporate questionnaires, showing the satisfaction level and habits of users of telecommunications services in Vietnam.

On March 25, the Vietnam Radio Electronics Association and IDG Vietnam held a ceremony to announce outstanding broadband service & ISPs and cloud computing providers in 2021. This was part of the World Mobile Broadband & ICT seminar.

VNPT-VinaPhone won the title Outstanding Telecom Service Provider for the quality of mobile broadband services and Outstanding Service Provider for the quality of fixed broadband services.

Viettel Telecom won the title Outstanding Telecom Service Provider for the quality of customer care for mobile broadband services.

MobiFone won the title Outstanding Telecom Service Provider for the quality of customer care for mobile broadband services in urban areas.

FPT Telecom Joint Stock Company won the title Outstanding Telecom Service Provider for the quality of customer care for fixed broadband services.

CMC Telecom Joint Stock Company won the title Outstanding Telecom Service Provider for the quality of customer care for fixed broadband services in urban areas.

VNG Cloud Joint Stock Company won the title Outstanding Cloud Service Infrastructure Provider.

Viettel Group won the title for Outstanding Cloud Computing Software Service Provider.

Trong Dat

Reference: https://vietnamnet.vn/en/sci-tech-environment/vietnamese-telecom-providers-survey-users-satisfaction-722529.html